Responsible Gaming
Our Commitment to Safe Gaming
At Derwent Project, we believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in Australia.
Age Verification
All players must be at least 18 years of age (or the legal gambling age in their jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not access our platforms.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and seek help if you experience any of the following:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Feeling anxious or irritable when unable to gamble
- Gambling for longer periods than intended
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Using gambling to escape problems or negative feelings
- Failed attempts to reduce or stop gambling
- Experiencing sleep problems or mood changes related to gambling
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period of time or permanently if needed
- Time-Out: Take a temporary break from gambling without permanently closing your account
To access these tools, log into your account and visit the Responsible Gaming or Account Settings section.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for problem gambling -
GamCare (UK)
Website: www.gamcare.org.uk
Counselling and support for problem gamblers and their families -
GamStop (UK)
Website: www.gamstop.co.uk
Self-exclusion scheme for online gambling operators in Great Britain -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Research, prevention, and treatment resources -
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a serious issue, but recovery is possible with the right support. You are not alone, and help is confidential and free.
Contact Gambling Help Online today for professional support and counselling services available across Australia.
Our Policy
Derwent Project is committed to responsible gaming. We do not target problem gamblers, we provide clear information about the risks of gambling, and we support players in making informed choices. If you need to self-exclude from our platform or any other gambling services, please contact our support team or use the self-exclusion tools available in your account.